Whether you are a first-time visitor or returning to Wildz casino, this guide covers the essential features you need to know.
Before You Start
- Ensure you are of legal gambling age (18+ or 21+ depending on your country).
- Use a stable internet connection and a modern browser; the site is fully mobile-optimized and works as a progressive web app.
- Prepare a valid email address and phone number for account verification.
- Choose a payment method from options like Visa, Mastercard, Neteller, Skrill, or bank transfer.
- Read the bonus terms thoroughly, especially wagering requirements and game restrictions.
- Remember that as a Curacao-licensed casino, any winnings may be subject to local income tax in your country.
How to Sign Up
- Navigate to the official Wildz website.
- Click the “Sign Up” button, usually at the top right.
- Enter your email address, choose a username, and create a strong password.
- Fill in your personal details: first name, last name, date of birth, address, and phone number.
- Verify your email by clicking the link sent to your inbox. You may also need to verify your phone number via SMS.
- Log in with your credentials and make your first deposit to claim the welcome bonus.
Calculating Your Bonus
The welcome bonus typically offers a 100% match up to €200 plus 100 free spins on a selected slot. Wagering requirements apply: 35x the bonus amount for the deposit match and 40x any winnings from free spins. Let’s calculate with a €100 deposit:
- Deposit: €100
- Bonus received: €100 (100% match)
- Wagering requirement on bonus: €100 × 35 = €3,500
- Assume free spins yield €20 in winnings.
- Wagering on free spin winnings: €20 × 40 = €800
- Total wagering needed: €3,500 + €800 = €4,300
This means you must place bets totaling €4,300 before withdrawing any winnings from the bonus. Only bets on eligible slots count toward wagering (typically 100%), while table games contribute far less.
Security
Wildz uses 128-bit SSL encryption to protect all data transfers. Two-factor authentication (2FA) is available for an extra layer of account security. The casino also offers responsible gambling tools such as deposit limits, time-outs, and self-exclusion. All transactions are processed through secure payment gateways.
Deposits & Withdrawals
| Payment Method | Min Deposit | Max Deposit | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | 2–5 business days | Free |
| Neteller | €10 | €10,000 | 0–24 hours | Free |
| Skrill | €10 | €10,000 | 0–24 hours | Free |
| Bank Transfer | €20 | €50,000 | 3–7 business days | Free |
Deposits are instant; withdrawals are processed after account verification and may take longer for first-time requests.
Support Guide
- Forgot password: Click “Forgot Password” on the login page, enter your email, and follow the reset link.
- Account verification rejected: Ensure documents (ID, proof of address) are clear and match your registration details. Resubmit higher-quality scans.
- Bonus not credited: Check if you used a valid bonus code and met the minimum deposit. Contact live chat if it doesn’t appear within 30 minutes.
- Withdrawal stuck: Verify your account first. If it’s still pending after 48 hours, contact support with your transaction ID.
- Set a deposit limit: Go to your account settings, select “Responsible Gambling”, and choose daily/weekly/monthly limits. Changes take effect immediately but take 72 hours to reduce.
Quick Answers
What is the minimum deposit?
The minimum deposit is €10 for most methods except bank transfers which require €20.
How long do withdrawals take?
E-wallet withdrawals are usually processed within 24 hours, while card and bank transfers can take 2–7 business days.
Is the casino mobile-friendly?
Yes, the website is fully optimized for mobile browsers and can be added to your home screen as a progressive web app.
What currencies are accepted?
You can deposit and play in EUR, USD, CAD, NOK, NZD, and several other currencies.
How do I claim the welcome bonus?
Register, make a minimum deposit of €10, and the bonus will be automatically credited. Some promotions require a bonus code entered at deposit.
Are there country restrictions?
Players from certain countries like the United States, United Kingdom, and France are not allowed. Check the terms for the full list.
Is the casino licensed?
Yes, it holds a license from the Government of Curacao.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings under responsible gambling.
How do I verify my account?
Upload a copy of your government-issued ID and a recent utility bill or bank statement via the verification section in your account.
Insider Advice
The Wildz VIP program consists of six tiers: Bronze, Silver, Gold, Platinum, Diamond, and Elite. You earn loyalty points based on the amount you wager — typically 1 point per €10 wagered on slots. Points accumulate and can be exchanged for bonuses or free spins. Higher tiers unlock perks like a personal account manager, faster withdrawals, exclusive promotions, and higher weekly cashback. To climb tiers, you need to earn a certain number of points within a month. For example, reaching Silver requires 500 points, while Diamond requires 50,000 points. Regular play and larger bets accelerate progress.
Remember that all bonuses and promotions come with terms; always read them to avoid surprises. Gamble responsibly and set limits before you start playing.