Getting started with About is straightforward once you know the steps — this guide walks you through each one. Whether you’re curious about the company behind the brand or want to understand wagering requirements, this article covers everything from ownership to practical tips.
Prerequisites
- A stable internet connection and a modern browser (Chrome, Firefox, or Safari).
- A valid email address that you can access for verification.
- Proof of identity (passport or driving licence) ready for KYC checks.
- A payment method such as Visa, Mastercard, Skrill, Neteller, or bank transfer.
- Basic understanding of casino bonus terms (e.g., wagering requirements).
- Your device should support cookies and JavaScript for full functionality.
Creating Your Account
- Visit the official SpinBet website and click the \”Sign Up\” button.
- Fill in the registration form: provide your full name, date of birth, email address, and contact details.
- Choose a strong password with at least one uppercase letter, one number, and one special character.
- Select your preferred currency (EUR, USD, GBP, etc.) and accept the terms and conditions.
- Check your email inbox for a verification link and click it to activate your account.
- Log in for the first time and complete your profile – you may need to enter your address and phone number.
- Navigate to the cashier to make your first deposit and claim any welcome bonus.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before you can withdraw any winnings. For example, if you receive a €100 bonus with a 35x wagering requirement on the bonus amount, you need to place bets totalling €100 × 35 = €3,500. This calculation is standard across most casinos, including About.
Important: Some bonuses have a combined wagering on deposit + bonus. Suppose you deposit €50 and get a €50 bonus, with a 30x requirement on the deposit + bonus (€100). Then the required turnover is €100 × 30 = €3,000. Always read the specific terms for your bonus.
Here is a step-by-step calculation example:
- Deposit: €50
- Bonus: 100% up to €50 → you receive €50 bonus
- Total balance: €100
- Wagering requirement: 35x the bonus (€50 × 35 = €1,750)
- Game contribution: Slots contribute 100%, table games contribute 10%
- If you play slots, every €1 bet counts fully. To clear the requirement, you need to wager €1,750 on slots.
If you play blackjack (10% contribution), a €1 bet only counts as €0.10 toward the requirement, so you would need to wager €17,500 to clear it. Always check which games contribute fully.
Licence & Player Protection
To answer who owns SpinBet, the operator is Scrummy Ltd, a company registered in Cyprus. Where is SpinBet based? Its headquarters are in Limassol, Cyprus, and it holds a licence from the Curacao eGaming Authority (No. 1668/JAZ). This licence allows the casino to offer services internationally. However, players from certain jurisdictions should note that Curacao-licensed casinos may not offer the same level of player protection as EU-regulated licences. Important: Winnings from Curacao casinos may be subject to local income tax in some countries – check your local tax laws.
The site uses SSL encryption to protect data transfers, and all financial transactions are processed through secure payment gateways. The platform is a mobile-optimised website (PWA) that works seamlessly on smartphones and tablets – no app download from Google Play or App Store is required.
Deposits & Withdrawals
| Payment Method | Min Deposit / Withdrawal | Max Deposit / Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa / Mastercard | €20 / €20 | €5,000 / €10,000 | Instant / 1–3 business days | None (casino covers) |
| Skrill | €10 / €20 | €10,000 / €10,000 | Instant / Instant | None |
| Neteller | €10 / €20 | €10,000 / €10,000 | Instant / Instant | None |
| Bank Transfer | €50 / €100 | €50,000 / €50,000 | 1–3 days / 3–7 business days | Possible bank fees |
| Cryptocurrency (BTC, ETH) | €20 equivalent / €50 equivalent | No limit / No limit | Instant / 1–24 hours | Network fees apply |
When Things Go Wrong
Even with a well-run casino, issues can arise. Here are five common scenarios and how to resolve them:
- Verification delay: If your KYC documents aren’t approved within 48 hours, contact support via live chat and provide the upload time. Resubmit documents if they are blurry or expired.
- Withdrawal stuck at “Pending”: This usually happens during a pending period (e.g., 24–48 hours). If it exceeds the stated time, check your bonus terms – an active bonus may block withdrawals. Finish wagering or cancel the bonus.
- Connection issues: Clear your browser cache or try a different browser. If the site is slow, it may be a server issue – wait a few minutes and refresh.
- Bonus not credited: Confirm you entered the bonus code correctly (if required). If not, contact support with your deposit reference number.
- Dispute over a game outcome: All games use a Random Number Generator (RNG). Request the game log from support. If unsatisfied, you can escalate to the Curacao eGaming Authority.
Good to Know
Responsible gambling tools are available to help you stay in control. You can set deposit limits (daily, weekly, monthly) from the account settings. Session limits warn you when you’ve spent a certain amount of time playing. For a longer break, you can self-exclude for a period of 6 months or more. After self-exclusion, you cannot log in or make deposits. If you need help, contact GamCare or BeGambleAware.
FAQ
Who owns SpinBet?
SpinBet is owned by Scrummy Ltd, a company incorporated in Cyprus. The operational headquarters are located in Limassol, Cyprus.
Where is SpinBet based?
SpinBet is based in Limassol, Cyprus, and is licensed under the laws of Curacao. The company’s registered address is available on the casino’s terms page.
Is SpinBet a safe casino to play at?
Yes, SpinBet uses SSL encryption and holds a valid Curacao eGaming licence. However, players should be aware that Curacao licences offer less regulatory oversight than some European jurisdictions.
What is the minimum age to play?
You must be at least 18 years old to register and play. Some countries have higher minimum ages – always comply with local laws.
How long do withdrawals take?
Withdrawal times vary by method. E-wallets are instant after pending period, cards take 1–3 business days, bank transfers can take up to 7 business days.
Can I cancel a withdrawal?
Yes, if the withdrawal is still in “Pending” status, you can cancel it from the cashier. Once it is “Approved”, it cannot be reversed.
Do I need to verify my account before withdrawing?
Yes, the casino requires KYC verification before any withdrawal. Provide your ID, proof of address, and sometimes a selfie with your card.
What currencies does SpinBet accept?
SpinBet accepts EUR, USD, GBP, CAD, AUD, and several other major currencies. Cryptocurrencies are also supported.
Is there a mobile app?
SpinBet does not have a dedicated mobile app but offers a fully responsive mobile-optimised website (PWA) that you can add to your home screen from the browser.
With this guide, you now have a solid understanding of the ownership, licensing, and practical steps to play at SpinBet. Always gamble responsibly and check the terms before claiming any bonus.